Proceedings of International Conference on Applied Innovation in IT
2025/12/22, Volume 13, Issue 5, pp.1443-1453

Identification of Factors Affecting Government Job Satisfaction: A Macroergonomic Perspective from the Philippines


Keno Brian C. Ramirez and Ardvin Kester S. Ong


Abstract: This study examines the relationships among job demands, job resources, job satisfaction, organizational commitment, and job productivity within the public sector. Grounded in the Job Demands–Resources (JD-R) framework, the research investigates how work-related factors and personal resources influence employee attitudes and performance outcomes. Using survey data collected from public servants, structural equation modeling (SEM) was employed to test the proposed hypotheses. The results indicate that job demands significantly influence job satisfaction, while job resources contribute positively to both job satisfaction and organizational commitment. Organizational commitment was found to mediate the relationship between job satisfaction and job productivity, confirming its central role in translating employee attitudes into performance outcomes. In contrast, psychological safety and public service motivation did not demonstrate statistically significant effects within the final model and were excluded from further analysis. These findings suggest that, in this context, structural and organizational factors play a more substantial role than individual motivational constructs. The study highlights the importance of strengthening job resources and fostering supportive work environments to enhance employee satisfaction, commitment, and productivity in public sector organizations. Practical implications include the need for management strategies that prioritize resource availability, role clarity, and employee engagement to improve organizational performance.

Keywords: Government Employees, Job Satisfaction, Macroergonomics, Public Sector, Public Service Motivation.

DOI: Under indexing

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