A Mixed-Methods Study on Google Classroom Use: Thematic Perspectives and Quantitative Insights on Student Engagement and Connectivity at the City of Malabon University

Chavez, Enrico; , Porfirio

doi:10.25673/122814

Proceedings of International Conference on Applied Innovation in IT · 2025/12/22 · Vol. 13 · Issue 5 · pp. 101 –108

A Mixed-Methods Study on Google Classroom Use: Thematic Perspectives and Quantitative Insights on Student Engagement and Connectivity at the City of Malabon University

Enrico P. Chavez, Porfirio R. Catolico Jr. and Janine M. Dela Cruz

📄 Download PDF DOI: 10.25673/122814

Abstract

This study examines the experiences, engagement, and connectivity challenges of third-year Information Technology students at the City of Malabon University (CMU) in using Google Classroom as a learning management system (LMS). A mixed-methods design was employed, triangulating quantitative survey data with qualitative thematic analysis of open-ended responses from 222 students. Findings revealed that ease of use, accessibility, and assignment management were consistent strengths across both data streams, while unstable internet connectivity and limited instructor responsiveness remained persistent barriers to student learning. Engagement was positively influenced by the platform’s user-friendly design and structured task management, though often undermined by delays in instructor feedback. Students demonstrated adaptability through strategies such as mobile data use, downloading materials in advance, and flexible scheduling. The study recommends institutional support for connectivity, structured faculty training, and student orientation to enhance platform effectiveness. By integrating thematic and quantitative findings, this research strengthens evidence on digital equity and resilience in higher education, offering practical insights for resource-constrained universities in the Philippines and similar contexts.

Keywords

Google Classroom Learning Management System Mixed-Methods Thematic Analysis Student Engagement Connectivity.

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