Proceedings of International Conference on Applied Innovation in IT
2025/12/22 , Volume 13 , Issue 5 , pp.101 -108
A Mixed-Methods Study on Google Classroom Use: Thematic Perspectives and Quantitative Insights on Student Engagement and Connectivity at the City of Malabon University
Enrico P. Chavez, Porfirio R. Catolico Jr. and Janine M. Dela Cruz Abstract: This study examines the experiences, engagement, and connectivity challenges of third-year Information Technology students at the City of Malabon University (CMU) in using Google Classroom as a learning management system (LMS). A mixed-methods design was employed, triangulating quantitative survey data with qualitative thematic analysis of open-ended responses from 222 students. Findings revealed that ease of use, accessibility, and assignment management were consistent strengths across both data streams, while unstable internet connectivity and limited instructor responsiveness remained persistent barriers to student learning. Engagement was positively influenced by the platform’s user-friendly design and structured task management, though often undermined by delays in instructor feedback. Students demonstrated adaptability through strategies such as mobile data use, downloading materials in advance, and flexible scheduling. The study recommends institutional support for connectivity, structured faculty training, and student orientation to enhance platform effectiveness. By integrating thematic and quantitative findings, this research strengthens evidence on digital equity and resilience in higher education, offering practical insights for resource-constrained universities in the Philippines and similar contexts.
Keywords: Google Classroom, Learning Management System, Mixed-Methods, Thematic Analysis, Student Engagement, Connectivity.
DOI: 10.25673/122814
Download: PDF
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